Creating a complicated and vague work environment can mean fostering frustrated and temporary employees. But, this can be avoided. Focusing on clear work processes makes your team more efficient. It’s that simple.
The days of working the same 9-5 for 40+ years seem to be on the path of extinction. Automation and a moderately consistent push to “try something new” means team members might not always stick to one company for their entire career. What does this mean if a valued team member gains plenty of information on their work responsibilities and/or their client? How will a company replace such a valued asset if that person leaves? No matter what, an experienced team member can easily gain strong operational memory during their time in a work position. Companies and businesses need systems to help pass this memory to other team members.